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Apply a Cloudflare rule change after an interactive WhatsApp reply

Use an interactive reply to signal that a previously defined rule change should proceed. Notis updates the identified rule and reports the outcome.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

Update Rule in Ruleset

Tool to update a specific rule in a ruleset. Use when you need to modify a rule's configuration or reorder it after reviewing its current settings.

Why this helps

A requested security change can be easy to forget after someone responds in a conversation.

  • Treat a reply to an interactive message as a clear workflow trigger.
  • Apply a defined change to a specific ruleset rule.
  • Keep the run report with the chosen reply's follow-through.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Cloudflare api key once in the Notis portal.
  • 2Create an automation by describing the outcome in plain language, or use Automations, New Automation in the portal.
  • 3In one instruction, define which interactive reply should proceed and require the ruleset, rule ID, and complete requested change to be available.
  • 4Pick the WhatsApp Interactive Reply Received trigger and choose where run reports go.
  • 5Test with one real example and verify the updated rule in Cloudflare.

Questions about this workflow

Does an interactive reply provide the rule details automatically?

The trigger represents a customer selecting an option from an interactive message. The ruleset ID, rule ID, and requested change must also be available to Notis.

What if the reply does not match the proceed option?

Describe in the automation instruction which reply should proceed. Replies that do not meet that instruction should not cause the update.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Cloudflare api key. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Cloudflare api key actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create DNS Record

Tool to create a new DNS record in a Cloudflare zone. Use when you need to add a record (A, CNAME, TXT, MX, etc.) to a specified zone.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Zone Lockdown Rule

Tool to create a Zone Lockdown rule. Use when you need to restrict access to specific URL patterns to defined IPs/CIDR ranges. Use after confirming zone_id.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create Rule in Ruleset

Tool to add a rule to an existing ruleset. Use when you need to append or insert a new rule in a Cloudflare ruleset.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Create Ruleset

Tool to create an account- or zone-scoped ruleset. Use after defining your ruleset details and selecting the correct scope.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Delete DNS Record

Tool to delete a DNS record. Use when you need to remove a specific DNS record from a zone after confirming both zone and record IDs.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Delete DNSSEC

Tool to delete DNSSEC records for a zone. Use after disabling DNSSEC at the registrar to remove DNSSEC configuration.

ActionInstant

Delete Rule from Ruleset

Tool to delete a specific rule from a ruleset. Use when you need to remove an outdated or incorrect rule from an account or zone ruleset after confirming IDs.

ActionInstant

Delete Ruleset

Tool to delete all versions of a ruleset. Use when you need to remove a ruleset from an account or zone after confirming no references exist.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Cloudflare api key, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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