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Update Cloudflare DNS records from WhatsApp

Keep a DNS edit from becoming another task to remember. Send the requested change and record identifiers in WhatsApp.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Update DNS record

Tool to update an existing dns record within a specific zone. use after confirming both zone and record identifiers; only provided fields are modified.

Why this helps

Small DNS edits require a context switch and can be delayed when the zone or record identifier is unclear.

  • Handle routine DNS edits from a WhatsApp request.
  • Keep the record and zone identifiers attached to the request.
  • Avoid changing fields the message did not specify.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Cloudflare once in the Notis portal.
  • 2Create an automation for updating an existing DNS record.
  • 3In one instruction, tell Notis to update only the specified fields when the message includes the zone ID, record ID, and requested values.
  • 4Pick the New Message Received trigger and choose where run reports go.
  • 5Test with one real request that names an existing record and a specific change.

Questions about this workflow

Does this create a new record?

No. This workflow updates an existing DNS record. Use a separate create-record automation for new entries.

What if the zone or record ID is missing?

The instruction should have Notis request the missing details and leave the record unchanged until they are supplied.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Cloudflare. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Cloudflare actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create DNS record

Tool to create a new dns record within a specific zone. use after obtaining the zone id to programmatically add dns entries.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create WAF List

Tool to create a new empty waf list for the account. use after confirming the account id. example: create list(account id="<id>", kind="ip", name="blocklist")

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create Zone

Tool to create a new zone. use after confirming account id when adding a domain to cloudflare.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Delete DNS Record

Tool to delete a dns record within a specific zone. use after confirming zone and record ids. example: "delete dns record 372e6795... from zone 023e105f4ecef..."

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Delete WAF List

Tool to delete a waf list. use when you need to remove a list after verifying no filters reference it. example: delete list(account id="<account id>", list id="<list id>")

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Delete Zone

Tool to delete a zone. use after confirming the zone identifier to permanently remove a dns zone from your cloudflare account. example: delete zone(zone identifier="023e105f4ecef8ad9ca31a8372d0c353")

ActionInstant

List WAF Lists

Tool to fetch all waf lists (no items) for an account. use after confirming account id.

ActionInstant

List Account Members

Tool to list members of a given cloudflare account. use after confirming the account id.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Cloudflare, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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