Know which formats work for a WhatsApp attachment
Get a quick view of CloudConvert's supported formats when a customer sends a file through WhatsApp.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
List Supported Formats
Tool to list all supported conversion formats, engines, and options. use when you need to discover available conversions before creating tasks.
Why this helps
A file arrives in chat and you lose time figuring out whether it can be converted to the format you need.
- Find supported output formats before planning a conversion.
- Reduce app switching when reviewing customer files.
- Keep format discovery tied to the incoming message.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and CloudConvert once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3In one instruction, ask Notis to check supported CloudConvert formats relevant to a file mentioned in the incoming message.
- 4Pick the New Message Received trigger and choose where run reports should go.
- 5Test with one real WhatsApp message that mentions an attachment and review the report.
Questions about this workflow
Does this convert the attachment?
No. The available CloudConvert action lists supported formats; it does not create a conversion task or fetch the WhatsApp attachment.
What starts the workflow?
A real-time New Message Received event from your WhatsApp Business number.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Cloudconvert. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Cloudconvert actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Export Google Cloud Storage Task
Tool to create a task to export files to a google cloud storage bucket. use after conversion when you need to store results directly into gcs. ensure service account credentials have the proper permissions.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Export S3 Task
Tool to create a task to export files to an amazon s3 bucket. use after conversion when you need to store results directly into s3. ensure aws credentials have s3:putobject (and putobjectacl if using non-default acl) permissions.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create Webhook
Tool to create a new webhook. use when you need to receive event notifications into your system.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Delete Webhook
Tool to delete a webhook by its id. use when you no longer need a webhook and want to remove it.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
List Supported Formats
Tool to list all supported conversion formats, engines, and options. use when you need to discover available conversions before creating tasks.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
List Tasks
Tool to retrieve a list of tasks. use when you need to enumerate tasks with optional filters like status or date ranges.
List Webhooks
Tool to list all webhooks. use when you need to retrieve existing webhooks before managing or inspecting them.
Show User
Tool to show the current authenticated user's information. use after authentication to confirm account details.
Connect any two apps with Notis in the middle.
Whatsapp and Cloudconvert, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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