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Check webhook configuration during a template status change

When a WhatsApp template is approved, rejected, or flagged, bring CloudConvert's webhook inventory into the review.

Trigger

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

Action

List Webhooks

Tool to list all webhooks. use when you need to retrieve existing webhooks before managing or inspecting them.

Why this helps

A change in customer messaging setup can trigger a manual check across systems, making routine integration oversight easy to forget.

  • Bring webhook inventory into a template status review.
  • Keep integration oversight tied to a real status event.
  • Send the result to a chosen run report channel.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and CloudConvert once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name the integration review.
  • 3In one instruction, ask Notis to list CloudConvert webhooks and summarize the returned inventory when the template review status changes.
  • 4Pick the Message Template Status Update trigger and choose where run reports should go.
  • 5Test with one real template status event and review the report.

Questions about this workflow

Does this create or change a webhook?

No. The selected action lists existing CloudConvert webhooks for inspection.

What WhatsApp event starts this?

A change in the review status of a WhatsApp message template, such as approval, rejection, or flagging.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Cloudconvert. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Cloudconvert actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Export Google Cloud Storage Task

Tool to create a task to export files to a google cloud storage bucket. use after conversion when you need to store results directly into gcs. ensure service account credentials have the proper permissions.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Export S3 Task

Tool to create a task to export files to an amazon s3 bucket. use after conversion when you need to store results directly into s3. ensure aws credentials have s3:putobject (and putobjectacl if using non-default acl) permissions.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create Webhook

Tool to create a new webhook. use when you need to receive event notifications into your system.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Delete Webhook

Tool to delete a webhook by its id. use when you no longer need a webhook and want to remove it.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

List Supported Formats

Tool to list all supported conversion formats, engines, and options. use when you need to discover available conversions before creating tasks.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

List Tasks

Tool to retrieve a list of tasks. use when you need to enumerate tasks with optional filters like status or date ranges.

ActionInstant

List Webhooks

Tool to list all webhooks. use when you need to retrieve existing webhooks before managing or inspecting them.

ActionInstant

Show User

Tool to show the current authenticated user's information. use after authentication to confirm account details.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Cloudconvert, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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