Turn a WhatsApp product selection into a Cloudcart cart item
Carry a clear product choice and quantity from an interactive reply into the cart.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Add to Cart
Tool to add an item to the cart. use after confirming a product selection with desired quantity.
Why this helps
A confirmed selection can get lost when you need to re-enter it in the store system.
- Use the customer's explicit selection and quantity.
- Reduce retyping between WhatsApp and Cloudcart.
- Keep a run report of the cart action.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Cloudcart once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3In one instruction, tell Notis to add the explicitly selected product and quantity to the specified cart, and to flag replies missing either detail.
- 4Pick the Interactive Reply Received trigger and choose where run reports go.
- 5Test with one real interactive reply.
Questions about this workflow
Does this workflow infer a quantity if the customer does not choose one?
No. It should only add an item when the reply clearly identifies the product and quantity; otherwise the run report should flag it for review.
Can this create a Cloudcart order too?
No. This workflow adds an item to a cart. Creating an order is a separate action and requires the needed customer, cart, and checkout details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Cloudcart. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Cloudcart actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add to Cart
Tool to add an item to the cart. use after confirming a product selection with desired quantity.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Clear Cart
Tool to remove all items from the specified cart. use when you need to empty the cart before adding new items or starting over.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create Category
Tool to create a new category. use when you need to add organizational structure to your product catalog.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Customer
Tool to create a new customer in cloudcart. use when you need to register a new customer profile. provide validated customer details (name, email, and password).
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create Order
Tool to create a new order. use after assembling customer id, cart items, and optional addresses/payment info.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Create Product
Tool to create a new product. use when you have all details and want to add it to cloudcart.
Create Variant
Tool to create a new product variant for a given product. use when you need to add a variant with specific sku, price, and options.
Create Variant Option
Tool to create a new variant option for a specific product variant. use when you need to add an option (e.g., 'large') with an optional price adjustment to an existing variant.
Connect any two apps with Notis in the middle.
Whatsapp and Cloudcart, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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