Know when a WhatsApp template status changes
Get a text when a template review outcome calls for action, without repeatedly checking the WhatsApp account.
Trigger
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Action
Send SMS Messages
Tool to send one or more SMS messages via ClickSend. Use when you need to send SMS messages to recipients. Supports up to 1000 messages per API call and provides detailed status for each message.
Why this helps
Template review updates can stall a launch when nobody notices the status change.
- Notice review outcomes sooner.
- Include the template and status in the notification.
- Keep launch follow-up moving.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and ClickSend once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to text the owner with the template name, new status, and any available review details.
- 4Pick the Message Template Status Update trigger and choose where run reports should go.
- 5Test with one real status update and check the SMS.
Questions about this workflow
Will the alert include the reason for rejection?
If WhatsApp includes a review reason in the event, instruct Notis to include it. The alert can only include details supplied by the event.
Can this send the alert to multiple people?
Specify the recipient numbers in your instruction. ClickSend supports sending SMS messages to one or more recipients.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to ClickSend. A trigger fires from one place; an action lands in another.
Whatsapp triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
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Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
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Connect any two apps with Notis in the middle.
Whatsapp and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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