Clean up addresses from WhatsApp
Turn a customer-shared address into structured details that are easier to verify before mailing.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Detect Address from PDF or String
Tool to detect and convert addresses to standard format from PDF or address string. Use when you need to parse a PDF document or address string to extract structured address information. The PDF should have the recipient's name and address at the top.
Why this helps
Addresses pasted into chat can be incomplete or inconsistently formatted, creating extra checking work.
- Reduce manual address reformatting.
- Make address details easier to review.
- Catch missing or unclear address information earlier.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and ClickSend once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to detect postal addresses in inbound messages and submit the address string to ClickSend for standardization.
- 4Pick the New Message Received trigger and choose where run reports should go.
- 5Test with one real message containing a postal address and review the returned format.
Questions about this workflow
Can this process an address from a PDF sent in WhatsApp?
This workflow is for address text in the message. ClickSend can detect addresses from PDFs, but this setup should only attempt that when the message provides a usable PDF input.
Will it send mail automatically?
No. It standardizes address information for review. Sending a letter requires a separate ClickSend action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to ClickSend. A trigger fires from one place; an action lands in another.
Whatsapp triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
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New Message Received
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Connect any two apps with Notis in the middle.
Whatsapp and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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