Put each WhatsApp survey response in context
Connect a customer's choice to the history your team already keeps in ClickHouse.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Execute ClickHouse Query
Execute a sql query in clickhouse and return the results. this is the primary action for querying data from clickhouse databases.
Why this helps
Survey selections are less useful when no one has time to compare them with existing customer or product data.
- Bring relevant customer or survey history into view.
- Make response reviews more consistent.
- Reduce manual lookups after a customer submits a choice.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and ClickHouse once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis which ClickHouse records to look up when a customer selects a survey option, based on the available schema.
- 4Pick the Interactive Reply Received trigger and choose where run reports should go.
- 5Test with one real survey response.
Questions about this workflow
Does this workflow create a survey?
No. It starts when a customer responds to an interactive message that you have already sent.
What information can it use for a lookup?
Use fields available in the reply event and your ClickHouse schema. Specify any additional matching information your query needs.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to ClickHouse. A trigger fires from one place; an action lands in another.
Whatsapp triggers
ClickHouse actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Execute ClickHouse Query
Execute a sql query in clickhouse and return the results. this is the primary action for querying data from clickhouse databases.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Database Schema
Get comprehensive schema overview of an entire database including all tables and optionally their column definitions. essential for ai agents to understand the complete database structure in a single call.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Get Table Schema
Get detailed schema information for a specific table including column definitions, types, keys, and optionally sample data. this is essential for ai agents to understand table structure before constructing queries.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
List ClickHouse Databases
List all databases in the clickhouse instance. useful for discovering available databases before querying tables.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
List ClickHouse Tables
List tables in clickhouse databases. returns information about tables including their engine, size, and row count.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and ClickHouse, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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