Keep Media from Interactive WhatsApp Replies
Interactive replies can surface the customer content you need. Send an accessible media URL from those replies to Cincopa and keep the upload status handy.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Upload Asset From URL
Tool to upload a new asset directly from a provided external url and receive a status id for tracking. use when you need to import media from a remote source and optionally specify a gallery or existing asset.
Why this helps
Media shared in a quick reply or list response can disappear into the conversation before anyone saves it.
- Catch media attached to supported interactive replies.
- Keep the upload status id with the run report.
- Avoid opening each chat to download media manually.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Cincopa once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3Describe in one instruction that Notis should upload an accessible media URL from an interactive reply and report the status id.
- 4Pick the Interactive Reply Received trigger and choose where run reports go.
- 5Test with one real interactive reply containing media.
Questions about this workflow
Will this process every button tap?
The trigger fires when a customer taps a quick-reply button or selects an interactive list option. Cincopa uploads require a media URL, so the instruction should process replies that contain one.
What if the reply has no media?
There is no asset URL to upload. Notis can report that the reply had no accessible media URL.
Can I monitor the upload later?
Yes. The upload action returns a status id that can be used with Cincopa's upload status action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Cincopa. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Cincopa actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Upload Asset From URL
Tool to upload a new asset directly from a provided external url and receive a status id for tracking. use when you need to import media from a remote source and optionally specify a gallery or existing asset.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Abort Asset Upload From URL
Tool to abort an ongoing asset upload-in-progress by providing its status id. use when an upload is no longer needed, was initiated by mistake, or is taking too long.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Get Asset Upload From URL Status
Tool to check the status of an asset upload initiated via url by its status id. use after calling 'upload asset from url' to poll for completion.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Validate API Connection
Tool to validate api connection. use after obtaining a valid api token to confirm connectivity.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Cincopa, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Cincopa.