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Handle Canvas assignment date changes from WhatsApp

Capture a specific due date adjustment request in WhatsApp and create the Canvas override for its identified target.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Create assignment override

Creates an assignment override to adjust due/unlock/lock dates for an assignment in a course, targeting specific students (requires `title`), a group, or a course section; at least one target (`student ids`, `group id`, or `course section id`) is required.

Why this helps

Date change requests can be buried in messages, leaving instructors to remember both the request and the Canvas update.

  • Keep assignment date requests actionable.
  • Create an override for a specified assignment and target.
  • Reduce manual follow-up across chat and Canvas.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Canvas once in the Notis portal.
  • 2Create an automation and give it a clear name.
  • 3Tell Notis to create an override only for authorized requests that identify a valid assignment, target, and date change.
  • 4Choose New Message Received as the trigger and select where run reports go.
  • 5Test with one real request and confirm the assignment and target in Canvas.

Questions about this workflow

What does Canvas require for an override?

The request must identify an assignment and at least one valid target: student, group, or course section. A title is also required.

Should every date request be applied automatically?

Set your instruction to act only on requests from authorized senders and with complete details. Send incomplete requests for review through your chosen report channel.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Canvas. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Canvas actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create account notification

Creates a global notification within a canvas account, ensuring `end at` is after `start at` and any specified `notification roles` are valid.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create appointment group

Creates a new appointment group in canvas for schedulable time slots within specified course or group contexts.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create an assignment

Creates a new assignment within a specified course in canvas lms.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Create assignment override

Creates an assignment override to adjust due/unlock/lock dates for an assignment in a course, targeting specific students (requires `title`), a group, or a course section; at least one target (`student ids`, `group id`, or `course section id`) is required.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Create Calendar Event

Creates a calendar event with options for recurrence (finite `rrule` series only), section-specific timings, and blackout dates within a specified context.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Create communication channel

Creates a new communication channel (e.g., email, sms, push) for an existing canvas user to receive notifications.

ActionInstant

Create content share

Shares a canvas content item to specified users, if the sender has necessary permissions and receiver ids are valid.

ActionInstant

Create conversation

Use to send messages in canvas by creating a new conversation or adding to an existing one; an existing conversation with the same recipients (and matching scope/filter, if specified) may be reused unless `force new` is true.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Canvas, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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