Review related Canva brand template details when WhatsApp status changes
When a WhatsApp message template is approved, rejected, or flagged, retrieve details for the related Canva brand template to help with follow-up.
Trigger
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Action
Retrieve canva enterprise brand template metadata
Upcoming update will change brand template ids; integrations must migrate within 6 months. api use requires canva enterprise membership.
Why this helps
A template review update may require a design follow-up, but the relevant Canva template details take time to locate.
- Retrieve available brand template metadata after a review change.
- Bring the related design context into one run report.
- Make follow-up easier when template status changes.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Canva once in the Notis portal.
- 2Create an automation asking Notis to retrieve Canva brand template details for a related WhatsApp template review update.
- 3Tell Notis to report missing references and account access limits rather than guessing.
- 4Choose Message Template Status Update as the trigger and choose a report channel.
- 5Test with one real status update and confirm the associated template reference is available.
Questions about this workflow
Does this action work for every Canva account?
Canva enterprise membership is required for the brand template metadata API.
Can it infer which Canva template matches a WhatsApp template?
Only if the event context or your instruction provides a reliable reference. It should report when that link is missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Canva. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Canva actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Access user specific brand templates list
This year, brand template ids will change; integrations storing them must update within 6 months. also, api use requires canva enterprise membership.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create canva design with optional asset
Create a new canva design using a preset or custom dimensions, and add an asset with `asset id` from a user's project using relevant apis.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create comment reply in design
This preview api allows replying to comments within a design on canva, with a limit of 100 replies per comment. users should note potential unannounced changes, and that preview apis are not eligible for public integrations.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create design comment in preview api
This api is in preview and may change without notice; integrations using it won't pass review. it allows creating comments on a design, with a limit of 1000 comments per design.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create user or sub folder
This api creates a folder in a canva user's projects at the top level or within another folder, returning the new folder's id and additional details upon success.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete asset by id
You can delete an asset by specifying its `assetid`. this operation mirrors the behavior in the canva ui. deleting an item moves it to the trash. deleting an asset doesn't remove it from designs that already use it.
Exchange oauth 2 0 access or refresh token
The oauth 2.0 endpoint issues time-limited (4-hour) access tokens of up to 4kb for user authorization via codes or refresh tokens. it requires client id/secret for authentication.
Fetch asset upload job status
Summarize asset upload outcome by repeatedly calling the endpoint until a 'success' or 'failed' status is received after using the create asset upload job api.
Connect any two apps with Notis in the middle.
Whatsapp and Canva, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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