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Turn a WhatsApp selection into an organized Canva workspace

When a customer chooses an option from your WhatsApp list or quick replies, create a Canva folder to give the selected work a home.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

Create user or sub folder

This api creates a folder in a canva user's projects at the top level or within another folder, returning the new folder's id and additional details upon success.

Why this helps

A customer’s choice is recorded in chat, but the follow-on creative work still needs organizing.

  • Act on a customer's explicit selection.
  • Give selected work a Canva folder.
  • Avoid re-reading the conversation to remember what they chose.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Canva once in the Notis portal.
  • 2Create an automation asking Notis to create a Canva folder based on a customer's interactive selection.
  • 3Describe how to name the folder from the option selected and what to do if the choice is unclear.
  • 4Choose Interactive Reply Received as the trigger and pick where run reports go.
  • 5Test with one real interactive reply and check the created folder.

Questions about this workflow

Does this trigger for ordinary text replies?

No. It runs when a customer taps a quick-reply button or selects an interactive list option.

Can the folder name reflect the selected option?

Yes, if the reply includes a clear selection that can be used in the name.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Canva. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Canva actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Access user specific brand templates list

This year, brand template ids will change; integrations storing them must update within 6 months. also, api use requires canva enterprise membership.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create canva design with optional asset

Create a new canva design using a preset or custom dimensions, and add an asset with `asset id` from a user's project using relevant apis.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create comment reply in design

This preview api allows replying to comments within a design on canva, with a limit of 100 replies per comment. users should note potential unannounced changes, and that preview apis are not eligible for public integrations.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Create design comment in preview api

This api is in preview and may change without notice; integrations using it won't pass review. it allows creating comments on a design, with a limit of 1000 comments per design.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Create user or sub folder

This api creates a folder in a canva user's projects at the top level or within another folder, returning the new folder's id and additional details upon success.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Delete asset by id

You can delete an asset by specifying its `assetid`. this operation mirrors the behavior in the canva ui. deleting an item moves it to the trash. deleting an asset doesn't remove it from designs that already use it.

ActionInstant

Exchange oauth 2 0 access or refresh token

The oauth 2.0 endpoint issues time-limited (4-hour) access tokens of up to 4kb for user authorization via codes or refresh tokens. it requires client id/secret for authentication.

ActionInstant

Fetch asset upload job status

Summarize asset upload outcome by repeatedly calling the endpoint until a 'success' or 'failed' status is received after using the create asset upload job api.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Canva, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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