See Campayn list options alongside new WhatsApp inquiries
When an inquiry lands, give yourself the current Campayn list context needed to decide what happens next.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get Lists
Tool to retrieve all contact lists. use when you need to fetch available lists before performing list-specific actions. example prompt: "list all my contact lists".
Why this helps
Choosing an appropriate follow-up list takes extra time when list names and counts live in another app.
- Retrieve current list details when a new inquiry arrives
- Help the team choose a relevant list with current information
- Keep list selection as a deliberate decision
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Campayn once in the Notis portal.
- 2Create an automation and give it a name.
- 3Tell Notis to retrieve Campayn lists and summarize relevant options using the incoming WhatsApp message as context.
- 4Pick the New Message Received trigger and choose where run reports should go.
- 5Test with one real inquiry and confirm the returned list context is useful.
Questions about this workflow
Will this automatically add the sender to a list?
No. The selected action retrieves available lists. It does not create or update a contact.
What if the message has no clear follow-up intent?
Ask Notis to summarize the available lists and flag that the intended destination needs a human decision.
Does WhatsApp provide all the information needed to choose a list?
Not necessarily. Supply audience or campaign criteria in your instruction if they are not apparent in the message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Campayn. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Campayn actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in a specific list. use when you need to add a contact after gathering details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Contact
Tool to delete a specific contact. use when you need to remove a contact permanently after confirming it should be deleted. example: "delete contact 123".
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Delete List
Tool to delete a specific contact list. use when cleaning up unused lists after confirming they are no longer needed. example: "delete list 123".
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Delete webform
Tool to delete a specific webform. use when removing outdated or unnecessary webforms after confirming they are no longer needed. example: "delete webform 123".
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Get Contact
Tool to retrieve a specific contact by id. use when you need to fetch full contact details after confirming the contact id.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get Contacts
Tool to retrieve all contacts in a specified list. use when you need to fetch list contacts after confirming list id.
Get List
Tool to retrieve a specific contact list by id. use when you need to fetch list details like name, tags, and contact count after knowing the list id.
Get Lists
Tool to retrieve all contact lists. use when you need to fetch available lists before performing list-specific actions. example prompt: "list all my contact lists".
Connect any two apps with Notis in the middle.
Whatsapp and Campayn, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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