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Review Callpage manager status counts

Keep a recurring eye on manager availability counts for a Callpage widget, with the result sent to your run report channel.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Get Manager Status Statistics

Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.

Why this helps

Manager availability can change, leaving callback coverage harder to assess when you only check it during a problem.

  • Review enabled and disabled manager counts for a specific widget.
  • Make manager status checks part of a predictable routine.
  • Receive the result in the channel you use for Notis run reports.

Setup

Build it in a few focused steps.

  • 1Connect Callpage once in the Notis portal.
  • 2Create an automation in the portal or tell Notis from any channel to create one.
  • 3In one instruction, ask Notis to retrieve manager status statistics for the intended widget and summarize the counts.
  • 4Pick a recurring schedule and choose where run reports should go.
  • 5Test with one real run and confirm the widget statistics are available.

Questions about this workflow

Does the workflow find the widget automatically?

The manager statistics action requires a specific widget. Provide its id in your instruction.

Does this change manager availability?

No. This action retrieves status statistics; it does not update manager settings.

Can I use this as an audit reminder?

Yes. Schedule the workflow to run regularly and review its summary in the selected report channel.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Callpage. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Callpage actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get All Managers

Tool to retrieve a list of managers for a specific widget with pagination. use when you need to page through all managers assigned to a widget after confirming its id.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get All SMS Messages

Tool to retrieve all sms messages for a widget. use when you need to fetch both default and custom sms templates after confirming the widget exists.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Get All Users

Tool to retrieve a list of all users with pagination. use when you need to page through all users in your callpage account to synchronize or audit user records.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Get All Widgets

Tool to retrieve a list of widgets with pagination. use when you need to page through all widgets after api authentication.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Get API Root

Tool to get the root api greeting. use to verify connectivity and retrieve the initial api greeting after setting the api key.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Get Manager Status Statistics

Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.

ActionInstant

Get SMS Statistics

Tool to retrieve statistical data about sms messages. use when you need summary counts of sms messages for a given widget.

ActionInstant

Get Widget

Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Callpage, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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