Review Callingly webhooks when a WhatsApp template changes status
Use a template review change as a reminder to inspect the Callingly webhook configuration relevant to your follow-up process.
Trigger
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Action
List Webhooks
Tool to list configured webhooks. use when you need to retrieve all webhooks configured in your account to review or manage them.
Why this helps
Integration checks can fall through the cracks when changes happen in separate app consoles.
- Create a timely prompt to review the configured Callingly webhooks.
- Summarize the webhook records returned for the team.
- Avoid implying that a WhatsApp template status change alters Callingly configuration.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Callingly once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language from any channel.
- 3In one instruction, ask Notis to list configured Callingly webhooks when a WhatsApp template review status changes and summarize the returned webhook details for review.
- 4Pick the WhatsApp Message Template Status Update trigger and choose where run reports should go.
- 5Test with one real template status update and review the webhook list returned by Callingly.
Questions about this workflow
Does this automatically change Callingly webhooks?
No. It lists configured webhooks so your team can inspect them. The listed action does not modify webhook configuration.
Does the WhatsApp event tell Callingly whether a webhook should change?
No. The trigger reports a template review status change. The workflow only uses that event to prompt a review of Callingly's existing webhooks.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Callingly. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Activate/Deactivate Client Account
Tool to activate or deactivate a client account. use when you need to toggle client access after onboarding or offboarding. example: "activate client 123" or "deactivate client 456".
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create Outbound Call
Tool to create a new outbound call record. use after gathering call and lead details.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Client
Tool to create a new client. use when adding a new client to your callingly account.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create Team
Tool to create a new team. use when setting up a team configuration before adding agents.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Create Webhook
Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".
Delete Agent
Tool to delete an agent. use when permanently removing an agent after confirming the agent id.
Delete Client
Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.
Connect any two apps with Notis in the middle.
Whatsapp and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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