Use WhatsApp selections to review Cal bookings
A quick reply can carry useful scheduling context. Turn a customer's selection into a Cal booking review so the next step is easier to spot.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Fetch all bookings
Fetches a list of bookings, optionally filtered by status, attendee, date range, or by event/team ids (which must belong to/include the authenticated user respectively), with support for pagination and sorting.
Why this helps
Interactive replies can be easy to miss, leaving a useful signal buried in chat while booking context remains elsewhere.
- Bring a customer's selected option into booking research.
- Reduce the chance of overlooking a scheduling response.
- Keep follow-up grounded in returned Cal booking data.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Cal once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you need from any channel.
- 3Describe the outcome: use an interactive WhatsApp reply to fetch relevant Cal bookings for follow-up review.
- 4Pick Interactive Reply Received as the trigger and choose where run reports go.
- 5Test with one real button or list selection and review the fetched bookings.
Questions about this workflow
What counts as an interactive reply?
A customer tapping a quick-reply button or selecting an option from an interactive list message you sent.
Can it infer a booking from any selection?
Only when the selection or available context gives enough information to find relevant bookings. Missing customer or date details may require manual context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Cal. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Cal actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add member to team
Adds a new member to a specified team within an organization by creating a team membership.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add organization attribute option
Adds a new option to an organization's attribute, requiring a display `value` and a `slug` unique for that attribute.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Delete oauth client webhook
Permanently deletes a specific webhook subscription of an oauth client in the cal application, stopping its notifications.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Cancel booking via uid
Cancels an existing and active cal.com booking using its unique identifier (uid).
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Check calendar availability
Retrieves free/busy availability for a specified calendar to aid scheduling without revealing event details; requires an existing, accessible calendar, noting that data granularity can vary.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Check gcal synchronization status
Call this read-only action to verify the connection and synchronization status of a user's google calendar integration with cal.
Check ics feed calendar endpoint
Checks an ics feed url (expected as a query parameter) to verify its validity, accessibility, and icalendar data integrity.
Check Stripe status
Verifies if stripe is correctly connected to the cal scheduling system and functional for processing payments, reporting only on the integration's status.
Connect any two apps with Notis in the middle.
Whatsapp and Cal, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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