Find a relevant Byteforms form from a WhatsApp reply
Use a customer's interactive reply as the cue to look through your Byteforms forms and bring relevant options into the run report.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Get all forms
Tool to fetch all forms created by the authenticated user. use after authentication to list existing forms.
Why this helps
A customer makes a choice in WhatsApp, but finding the right existing form means leaving the conversation and searching manually.
- Use an interactive reply to start a focused form lookup.
- Review available forms in the run report while handling the conversation.
- Avoid opening Byteforms just to retrieve the list of forms.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Byteforms once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3In one instruction, ask Notis to retrieve the available Byteforms forms after an interactive reply and summarize any forms that appear relevant using the reply context.
- 4Pick the Interactive Reply Received trigger and choose where run reports go.
- 5Test with one real interactive reply and review the run report.
Questions about this workflow
Does this workflow know which form a reply refers to?
The trigger indicates that a customer selected an interactive option. The workflow can use the event context available to Notis and the retrieved form list, but it should not assume a specific form identifier is included.
Does it send a form or message to the customer?
No. The available Byteforms action retrieves the forms list. This workflow reports potential matches for you to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Byteforms. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Byteforms actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create form
Tool to create a new form. use when you need to define and store a form structure.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Form
Tool to delete a form by its id. use when you need to remove an existing form permanently.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Get all forms
Tool to fetch all forms created by the authenticated user. use after authentication to list existing forms.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Get Form By ID
Tool to retrieve a specific form using its id. use when you need to fetch form details by providing the form's unique identifier.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Get Form Responses
Tool to retrieve responses for a specific form with optional pagination and filtering. use when the form has collected submissions and you need to navigate large result sets.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Byteforms, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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