Gather Bugsnag error context after a WhatsApp status change
When a WhatsApp status update signals a delivery concern, gather an error list from the relevant Bugsnag project to aid investigation.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
List Errors on Project
Tool to list all errors in a project. use when you need to retrieve errors with optional filtering by version and sorting.
Why this helps
A delivery status event and application error details sit in separate tools, slowing diagnosis.
- Start a cross-tool investigation from a real-time status event.
- Bring relevant Bugsnag errors into the delivery follow-up.
- Share a focused summary without manually switching between tools.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Bugsnag once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for delivery issue review.
- 3In one instruction, ask Notis to retrieve errors for the specified Bugsnag project when a status change signals a delivery concern.
- 4Pick Message Status Updated as the trigger and choose where run reports should go.
- 5Test with one real status update and a known project.
Questions about this workflow
Can this poll WhatsApp for message statuses?
No. WhatsApp status updates are delivered through real-time webhooks and are not available through a native polling endpoint.
Does a message status change prove there is a Bugsnag error?
No. The workflow retrieves project errors for investigation; it does not establish a cause.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Bugsnag. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Bugsnag actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Update Errors
Tool to bulk update multiple errors in a project. use when batching identical updates across many errors.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Configure Integration
Tool to configure a new integration for a bugsnag project. use after selecting integration key and preparing credentials.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Invite Collaborator
Tool to invite a collaborator to an organization. use when you need to add a new user by email to grant them access. ensure the organization id is correct before calling.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Custom Event Field
Tool to create a custom event field for a project. use after confirming the project id to add a new filterable field. example: "create a field 'user.id' mapping to 'metadata.user.id' for project 515fb..."
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create Saved Search
Tool to create a new saved search for a project. use when you need to persist a set of filters and sort order as a saved search for a project after confirming project details.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete All Errors in a Project
Tool to delete all errors in a project. use when you need to remove all error and event data for a given project. use with caution after confirming the project id, as this action is irreversible and requires project owner or organization administrator permissions.
Delete Collaborator
Tool to remove a collaborator from an organization. use when revoking collaborator access after confirming both organization and collaborator ids. requires organization administrator privileges.
Delete a configured integration
Tool to delete a configured integration. use when you need to remove an existing integration from a project after confirming the integration id. this action cannot be undone and requires organization administrator or project owner permissions.
Connect any two apps with Notis in the middle.
Whatsapp and Bugsnag, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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