Pair a WhatsApp status update with a test inventory review
When a WhatsApp message changes status, pull the available Bugbug tests into a report so a delivery follow-up can include relevant test coverage.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
List tests
Retrieves a list of all available tests in the bugbug account. this action provides access to all tests in the account with pagination support. it returns basic information about each test including its id, name, description, and timestamps.
Why this helps
A delivery state change can prompt investigation, but test coverage details live in a separate system.
- Make test inventory available during a delivery follow-up.
- Avoid a separate search through Bugbug while investigating a message.
- Route the test list and status context to one report channel.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Bugbug once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the status follow-up.
- 3In one instruction, tell Notis to retrieve the Bugbug test list when a WhatsApp message status changes and include the available status context in the report.
- 4Pick the WhatsApp Message Status Updated trigger and choose where run reports should go.
- 5Test with one real status update and check the report.
Questions about this workflow
Does WhatsApp polling detect these status changes?
No. WhatsApp Cloud API delivers message status updates by webhook in real time and does not provide a native polling endpoint for them.
Does the workflow infer what caused the status?
No. It reports the status context provided by the event alongside the available test list.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Bugbug. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Bugbug actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get test run details
Get detailed information about test runs from bugbug. this action retrieves test run details with optional filtering parameters.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List suites
List all available test suites in the bugbug platform. this tool makes a get request to the /suites/ endpoint and returns a list of available test suites with pagination support.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
List tests
Retrieves a list of all available tests in the bugbug account. this action provides access to all tests in the account with pagination support. it returns basic information about each test including its id, name, description, and timestamps.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Run test
Execute a test in bugbug and return the test run details. this action allows you to run a specific test with optional configuration for browser, device, viewport, and variable overrides. it returns detailed information about the test run including step-by-step execution status.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Bugbug, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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