Find BTCPay payment requests from WhatsApp
When someone asks about an existing payment request, Notis can retrieve the BTCPay requests for the confirmed store so you can review the right one.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get Payment Requests
Tool to list all payment requests for a specific store. use after confirming you have the store id.
Why this helps
Finding an existing payment request can mean switching apps and searching through a busy customer conversation.
- Bring store payment request information into the WhatsApp support flow.
- Reduce time spent switching apps to look up a request.
- Use customer-provided context to help identify the relevant request.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and BTCPay Server once in the Notis portal.
- 2Create an automation in Automations, New Automation, then give it a name and prompt.
- 3Tell Notis to retrieve payment requests for the confirmed store when a customer asks about an existing request, then summarize likely matches using details provided in the message.
- 4Pick the WhatsApp New Message Received trigger and choose where run reports go.
- 5Test with one real question and verify the retrieved requests in BTCPay Server.
Questions about this workflow
Can this look up one request by a customer name or invoice number?
The listed action retrieves payment requests for a specific store. Notis can use details in the message to identify likely matches in the returned data, when those details are available.
Does the trigger search historical WhatsApp messages?
No. This trigger starts when a new WhatsApp message is received.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Btcpay server. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Btcpay server actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Payment Request
Tool to create a new payment request for a store. use after confirming store id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Store
Tool to create a new store in btcpay server. use when you need to provision a new store before processing transactions.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create BTCPay Server User
Tool to create a new btcpay server user. use when you need to register a new user programmatically as an administrator.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Register a Webhook
Tool to register a new webhook. use when you need to receive store event notifications.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Delete API Key
Tool to revoke a specific api key. use when you need to remove an api key to immediately prevent its use. call after identifying the key to revoke.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete Payment Request
Tool to delete a specific payment request. use when you need to archive/remove an existing payment request for a store.
Delete Store Payout
Tool to delete a specific payout from a store. use when you need to cancel a payout no longer needed.
Get API Key
Tool to retrieve the current api key. use after authentication to get api key details.
Connect any two apps with Notis in the middle.
Whatsapp and Btcpay server, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Btcpay server.