Follow up on the choice a customer makes in WhatsApp
Use an interactive reply as a cue to gather the relevant webpage details for your next decision.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Scrape webpage content using CSS selectors
A tool to extract structured content from a webpage by specifying css selectors. the tool navigates to the specified url, waits for the page to load (including parsing and executing javascript), and returns the selected elements in a structured json format.
Why this helps
A selected option can require research before you can respond or decide what to do next.
- Turn a customer selection into a focused research task
- Collect page details in a structured format
- Keep the result with the triggering interaction
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Browserless once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to use the selected option and any supplied webpage URL to extract the relevant page details, then summarize the result in the run report.
- 4Choose the Interactive Reply Received trigger and where run reports should go.
- 5Test with one real interactive reply and a relevant webpage URL in its context.
Questions about this workflow
Does the trigger provide a webpage URL automatically?
The event description guarantees the customer's selected option, not a webpage URL. Supply the relevant URL in the interaction context or instruction.
What if no URL is available?
Have the instruction note the missing URL in the run report and skip the page extraction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Browserless. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Browserless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Fetch HTML Content
This tool fetches the complete html content of a webpage using browserless's content api. it's designed to retrieve the full html contents of any website, including dynamically generated content.
New Message Received
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Generate PDF from webpage
This tool generates a pdf from a specified webpage using browserless's pdf generation api. it allows specifying the url of the webpage along with parameters such as format, filename, and waituntil options to control the pdf generation process.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Scrape webpage content using CSS selectors
A tool to extract structured content from a webpage by specifying css selectors. the tool navigates to the specified url, waits for the page to load (including parsing and executing javascript), and returns the selected elements in a structured json format.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Take Screenshot
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Connect any two apps with Notis in the middle.
Whatsapp and Browserless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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