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Keep customer themes connected to current search results

Turn a short list of customer themes into a recurring search snapshot you can scan when planning.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

SERP Search

Tool to perform serp (search engine results page) searches across different search engines. use when you need to retrieve search results, trending topics, or competitive analysis data.

Why this helps

Customer themes accumulate across conversations, while checking whether those topics are changing online is easy to defer.

  • Review a recurring snapshot for topics customers have raised.
  • Keep search research in a scheduled report.
  • Use a supplied topic list to make the search repeatable.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Brightdata once in the Notis portal.
  • 2Create an automation and name it for your weekly customer theme search.
  • 3Tell Notis which customer themes to search with Brightdata and how to summarize the results; supply or update the theme list yourself.
  • 4Pick a recurring schedule and choose where run reports should go.
  • 5Test with one run and review the results before relying on the schedule.

Questions about this workflow

Can the schedule automatically read past WhatsApp conversations?

This workflow uses a schedule trigger. Provide the themes to search in your instruction or another supported source; do not assume the trigger retrieves conversation history.

Can I change the themes?

Yes. Update the instruction or supplied topic list when your research priorities change.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Brightdata. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Brightdata actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Trigger Site Crawl

Tool to trigger a site crawl job to extract content across multiple pages or entire domains. use when you need to start a crawl for a given dataset and list of urls.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Browse Available Scrapers

Tool to list all available pre-made scrapers (datasets) from bright data's marketplace. use when you need to browse available data sources for structured scraping.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Filter Dataset

Tool to apply custom filter criteria to a marketplace dataset (beta). use after selecting a dataset to generate a filtered snapshot.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Get Available Cities

Tool to get available static network cities for a given country. use when you need to configure static proxy endpoints after selecting a country.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Get Available Countries

Tool to list available countries and their iso 3166-1 alpha-2 codes. use when you need to configure zones with valid country codes before provisioning proxies.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Download Scraped Data

Tool to retrieve the scraped data from a completed crawl job by snapshot id. use after triggering a crawl or filtering a dataset to download the collected data.

ActionInstant

Check Crawl Status

Tool to check the processing status of a crawl job using snapshot id. call before attempting to download results to ensure data collection is complete.

ActionInstant

List Unlocker Zones

Tool to list your configured web unlocker zones and proxy endpoints. use to view available zones for web scraping and bot protection bypass.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Brightdata, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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