Find context for WhatsApp message status changes
Use a status update as a prompt to gather relevant troubleshooting information while the issue is fresh.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
SERP Search
Tool to perform serp (search engine results page) searches across different search engines. use when you need to retrieve search results, trending topics, or competitive analysis data.
Why this helps
A message status change can require investigation, and the details are easy to lose while switching between tools.
- Start troubleshooting research when a message status changes.
- Search using the status information available in the event.
- Keep a concise research report with the run details.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Brightdata once in the Notis portal.
- 2Create an automation for researching message status changes.
- 3Tell Notis to use the status details provided by WhatsApp to search for relevant troubleshooting information and report the findings.
- 4Pick the WhatsApp Message Status Updated trigger and choose where run reports should go.
- 5Test with one real status update and review the search query and results.
Questions about this workflow
Can this poll WhatsApp for status updates?
No. WhatsApp Cloud API delivers message status updates through real-time webhooks and does not provide a native polling endpoint for this trigger.
What if the status event has limited context?
The search can only use the details supplied with the event. If you need a message identifier or earlier status history, provide it from an available source in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Brightdata. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Brightdata actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Browse Available Scrapers
Tool to list all available pre-made scrapers (datasets) from bright data's marketplace. use when you need to browse available data sources for structured scraping.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
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Tool to apply custom filter criteria to a marketplace dataset (beta). use after selecting a dataset to generate a filtered snapshot.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
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Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Download Scraped Data
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List Unlocker Zones
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Connect any two apps with Notis in the middle.
Whatsapp and Brightdata, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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