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Review related Brevo templates when WhatsApp templates change status

A WhatsApp template review can be a useful cue to check the email content you already keep in Brevo.

Trigger

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

Action

Get all email templates

This tool retrieves a list of all email templates created in your brevo account. it corresponds to the get /v3/smtp/templates endpoint as per the brevo api documentation, with optional parameters for filtering (templatestatus), pagination (limit, offset), and sorting (asc/desc).

Why this helps

A template rejection or flag can trigger follow-up work across channels, and the related email content may be overlooked.

  • Prompt a review of existing Brevo email templates after a WhatsApp template status change.
  • Keep cross-channel content review in one reported workflow.
  • Make follow-up easier after template approval, rejection, or flagging.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Brevo once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Tell Notis to retrieve Brevo email templates and report which ones may need review based on the WhatsApp template event.
  • 4Pick Message Template Status Update as the trigger.
  • 5Choose a report channel, then test with one real template status event.

Questions about this workflow

Does this action retrieve WhatsApp templates?

No. The trigger reports a WhatsApp message template review status. The action retrieves email templates from Brevo.

Will it change or send any Brevo template?

No. Get all email templates retrieves the library. Updating or sending a template is outside this workflow.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Brevo. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Brevo actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create a company

This tool allows you to create a new company in your brevo account.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create or Update Email Template

This tool creates a new email template or updates an existing one in brevo. if a 'templateid' is provided, it performs an update; otherwise, it creates a new template.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create SMS Campaign

This tool allows you to create a new sms campaign in brevo. you can specify the campaign name, sender, content, recipients (by providing list ids, exclusion list ids, or segment ids), and optionally schedule the campaign for a specific time. you can also enable unicode characters, add an organization prefix, and include unsubscribe instructions.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Delete a company

Deletes a company from brevo using its unique identifier.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Delete Contact

Deletes a contact from brevo using its unique identifier.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Delete Email Template

This tool deletes an inactive email template from brevo. you need to provide the 'templateid' of the email template you want to delete. only inactive templates can be deleted.

ActionInstant

Delete SMS Campaign

This tool deletes an existing sms campaign.

ActionInstant

Find Contact

This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Brevo, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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