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Record Leave Declines from WhatsApp Replies

Capture an authorized manager's decline in the chat and reflect it against the correct pending request.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

Reject Leave Request

Tool to reject a leave request in BreatheHR. Use when an authorized user needs to decline an employee's time-off request with a provided reason.

Why this helps

A decline in chat can leave the formal leave request pending and the employee waiting for a decision.

  • Reduce delays between a manager decision and the HR record.
  • Use a supplied reason when rejecting a request.
  • Flag unclear request matches or missing reasons for review.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and BreatheHR once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Tell Notis to reject only the pending BreatheHR leave request clearly identified by an authorized decline reply, using a supplied reason and flagging missing or unclear details.
  • 4Pick Interactive Reply Received as the trigger and choose where run reports should go.
  • 5Test with one real decline reply and confirm the matching request and reason.

Questions about this workflow

Does the decline need to include a reason?

The BreatheHR rejection action requires a reason. Instruct Notis to use a supplied reason and flag the reply for review if one is missing.

Can Notis reject an unrelated request?

The instruction should require an authorized decline and a clear match to a pending request. Uncertain matches should be sent for review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Breathe HR. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Breathe HR actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Approve Leave Request

Tool to approve a leave request in BreatheHR. Use when an authorized user needs to approve a pending leave request.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Employee

Tool to create a new employee in BreatheHR. Use when you need to add a new employee record with their personal information, contact details, and employment information. Required fields are first_name, last_name, email, and company_join_date.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create Employee Change Request

Tool to create a change request for an employee field. Use when you need to update employee information such as job title, department, or salary.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Create Employee Expense

Tool to create an employee expense record in BreatheHR. Use when an employee needs to submit a new expense claim for reimbursement or record a company-paid expense.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Create Employee Expense Claim

Tool to create a new expense claim for an employee. Use when you need to submit expenses for reimbursement by grouping one or more unclaimed expense records into a claim.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Create Employee Sickness

Tool to create a sickness record for an employee in BreatheHR. Use when you need to log an employee's sick leave with details like type, dates, and status.

ActionInstant

Delete Employee Expense

Tool to delete an employee expense by ID. Use when you need to remove an expense record from the system.

ActionInstant

Delete Employee Training Course

Tool to delete an employee training course record by its ID. Use when you need to remove a training record from an employee's profile.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Breathe HR, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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