Review Botpress issues when a WhatsApp template status changes
When template review status changes, get a Botpress issue check in the same run report so operational follow-up is easier to organize.
Trigger
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Action
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
Why this helps
A template status change can trigger follow-up while bot configuration concerns are tracked elsewhere.
- Start a review when a template status changes.
- Retrieve issues associated with a specified Botpress bot.
- Keep the template event and issue findings in one run report.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Botpress once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for template status reviews.
- 3Tell Notis to report the WhatsApp template status change and list issues for the Botpress bot you specify.
- 4Pick Message Template Status Update as the trigger and choose where run reports go.
- 5Test with one real template status update and check that the bot to inspect is specified.
Questions about this workflow
Does a WhatsApp template change cause a Botpress issue?
This workflow does not assume a relationship. It reports both the template status event and issues for the Botpress bot you specify.
Can it fix a listed issue?
No. The available Botpress action lists issues. The report can summarize them for someone to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Botpress. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Tool to delete a file by its id or key. use after confirming the file exists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
Whatsapp and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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