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Notis

Send a contract for signing from a WhatsApp request

When someone asks for a contract in WhatsApp, have Notis send the prepared document through BoldSign for signature.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Send Document

Tool to send a document for eSignature. Use when you need to deliver documents to recipients for signing.

Why this helps

Contract requests get buried in chat, leaving founders to switch apps and remember to send the paperwork later.

  • Reduce copy and paste between WhatsApp and BoldSign.
  • Start a signature request while the request is still in context.
  • Use a prepared document and signer details supplied in the chat or automation instructions.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and BoldSign once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a clear name.
  • 3In one instruction, tell Notis how to identify a contract request and which prepared BoldSign document and signer details to use.
  • 4Pick New Message Received as the trigger and choose where run reports should go.
  • 5Test with one real WhatsApp request and confirm the BoldSign signature request is correct.

Questions about this workflow

Does this workflow create a contract document?

No. It sends a prepared document for signature. Provide the document and the signer details in the automation instruction or request context.

Can it send every incoming WhatsApp message?

Describe the kinds of messages that count as a contract request. Notis can use the message content to decide whether to act.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Boldsign. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Boldsign actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Brand Details

Tool to get brand details by brand ID. Use after obtaining the brand identifier.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Brands

Tool to list all brands in the account. Use after confirming account is authenticated.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create Custom Field

Tool to create a brand-scoped custom field. Use when you need to define and register a new custom field for a specific brand.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Edit Custom Field

Tool to edit an existing custom field. Use when you need to update a custom field's properties after creation.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

List Behalf Documents

Tool to list documents sent on behalf of users. Use when fetching and filtering documents you've sent or on behalf of others.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Edit Document (Beta)

Tool to edit a draft or sent document. Use when updating files, recipients, or document settings before finalizing the document.

ActionInstant

Extend Document Expiry

Tool to extend a document's expiry date. Use before signing to prolong a document's deadline.

ActionInstant

List Documents

Tool to list documents in My Documents with filters. Use when you need to fetch and filter documents based on various criteria.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Boldsign, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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