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Review related proposal details after a WhatsApp status change

Bring proposal context into view when a tracked WhatsApp message changes status and identifies a related proposal.

Trigger

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

Action

Get Proposal

Tool to get a proposal by id. use when you need detailed information for a specific proposal after obtaining its id.

Why this helps

A message status change can be easy to overlook when the proposal context is tracked in a separate system.

  • Retrieve proposal details when a status event includes a usable proposal identifier.
  • Keep related proposal context in a run report for follow-up decisions.
  • Avoid a manual Bidsketch lookup after a tracked message status change.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Bidsketch once in the Notis portal.
  • 2Create an automation in the portal or tell Notis in plain language.
  • 3In one instruction, ask Notis to retrieve the related Bidsketch proposal when the status event identifies it, and report when no proposal can be matched.
  • 4Pick the Message Status Updated trigger and choose where run reports should go.
  • 5Test with one real status event that includes a known proposal reference.

Questions about this workflow

Can WhatsApp poll for message status updates?

No. WhatsApp Cloud API does not provide a native polling endpoint for message status. Updates arrive through real-time webhooks.

What happens if the status event does not identify a proposal?

The instruction can tell Notis to report that no proposal could be matched and avoid retrieving an unrelated proposal.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Bidsketch. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Bidsketch actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Client

Tool to create a client. use when adding a new client record to bidsketch.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Client

Tool to delete a client and all their proposals. use when you want to permanently remove a client and its associated proposals from your account.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Delete Fee

Tool to delete a fee. use when a saved fee is no longer needed. use after confirming this fee isn't referenced in any live proposals.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Delete Proposal

Tool to delete a proposal and all its content. use after confirming the proposal id to prevent accidental deletions.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Delete Proposal Fee

Tool to delete a proposal fee. use when you need to remove an existing fee before finalizing or sending a proposal.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Delete Proposal Section

Tool to delete a proposal section. use when you need to remove a section from a proposal after verifying its id.

ActionInstant

Delete Section

Tool to delete a section. use when you need to permanently remove a saved section after confirming its id.

ActionInstant

Delete Webhook

Tool to delete a webhook. use after obtaining the webhook id to remove it.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Bidsketch, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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