Enrich contacts behind your WhatsApp inquiries
Keep promising conversations moving. When someone messages your business, ask Notis to use the details in the conversation to find verified contact information where possible.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Enrich Leads
Tool to create a lead enrichment request for work emails and direct phone numbers. Uses waterfall enrichment across multiple data providers for higher accuracy. Supports batches of 1-100 leads.
Why this helps
A useful WhatsApp inquiry can get buried when you have to switch tools and research the sender by hand.
- Find work emails for inbound WhatsApp contacts when enough identifying details are available.
- Reduce manual contact research between conversations.
- Keep an enrichment report with the original inquiry context.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Bettercontact once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3Tell Notis to use inbound message details to enrich the sender when there is enough identifying information, then report the result with the inquiry context.
- 4Pick New Message Received as the trigger and choose where run reports should go.
- 5Test with one real inquiry and review the result.
Questions about this workflow
Will every WhatsApp message produce an email address?
No. Bettercontact needs enough identifying information, and an email may not be available. Ask Notis to report when a lookup returns no match.
Does this trigger work for messages with media?
The event can include text, media, location, or contact messages. Results depend on which sender and identifying details are available for enrichment.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Bettercontact. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Bettercontact actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Check Credits Balance
Tool to check the remaining credits balance for a BetterContact account. Use when you need to verify available credits before making API requests that consume credits.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Lead Finder Search
Tool to create a new Lead Finder search to discover leads based on company and people criteria. Use when you need to find prospects matching specific job titles, departments, seniority, company size, industry, or technology stack.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Enrich Leads
Tool to create a lead enrichment request for work emails and direct phone numbers. Uses waterfall enrichment across multiple data providers for higher accuracy. Supports batches of 1-100 leads.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Get Enrichment Results
Tool to retrieve enrichment results for a specific request ID. Use when you need to check the status and get enriched lead data including email addresses, contact information, and summary statistics for a submitted enrichment request.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Get Lead Finder Results
Tool to retrieve results from a submitted Lead Finder search. Returns comprehensive lead and company data including contact information, LinkedIn profiles, job titles, company details, and enrichment data.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Bettercontact, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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