Look up status page reports after a WhatsApp reply
Use an interactive reply as the cue to retrieve Better Stack reports for a status page you specify.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
List Status Page Reports
Tool to list all reports on a status page. use when you need to retrieve existing status page reports with optional pagination via `page` and `per page`.
Why this helps
Following up on a status update can mean digging through a status page while the conversation waits.
- Retrieve existing reports after an interactive reply.
- Keep status follow-up tied to the customer's response.
- See report results in the run report.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Better Stack once in the Notis portal.
- 2Create an automation for status report follow-up.
- 3Tell Notis to retrieve reports for the status page ID supplied in the interaction context and summarize the results.
- 4Pick Interactive Reply Received as the trigger and choose where run reports go.
- 5Test with one real interactive reply and a valid status page ID in the context.
Questions about this workflow
Does the action publish a new status update?
No. It lists existing reports for a status page.
Where does the status page ID come from?
It must be supplied in the interaction context or otherwise provided to Notis; the listed event only guarantees that a customer tapped a reply or selected a list option.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Better stack. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Better stack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create Outgoing Webhook Integration
Tool to create a new outgoing webhook integration. use when you need to register an endpoint to receive event notifications from better stack.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Source Group
Tool to create a new source group. use when you have finalized the group name (and optional sort index) and need to organize related log sources under that group.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Delete Escalation Policy
Tool to delete an escalation policy by id. use when you need to permanently remove an existing escalation policy after confirming its id.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete Source Group
Tool to delete a source group by id. use when you need to permanently remove an existing source group after confirming it is no longer needed.
Get Heartbeat
Tool to get a single heartbeat by id. use when you need to fetch details of a specific heartbeat.
Get Heartbeat Availability
Tool to retrieve availability summary for a specific heartbeat. use when you need availability metrics for a heartbeat within an optional date range.
Connect any two apps with Notis in the middle.
Whatsapp and Better stack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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