Check monitor response times from WhatsApp
Ask about a specific monitor in WhatsApp and get its recent response time data in the run report.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get Monitor Response Times
Tool to return response times for a specific monitor. use when you have a monitor id and need performance metrics over the last 24 hours.
Why this helps
A performance question can lead to a detour through dashboards before you can respond.
- Check recent response times for a specified monitor.
- Keep the request in the WhatsApp conversation.
- Review the result through the automation run report.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Better Stack once in the Notis portal.
- 2Create an automation and name it for response time checks.
- 3Tell Notis to use the incoming message's monitor ID to retrieve its response times and report the result.
- 4Pick New Message Received as the trigger and choose where run reports go.
- 5Test with one real request that includes a valid Better Stack monitor ID.
Questions about this workflow
What time range does this check cover?
The Better Stack response times action returns metrics over the last 24 hours.
Can I ask for any monitor by name?
The action needs a monitor ID. Include that ID in the WhatsApp request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Better stack. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Better stack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
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Tool to create a new outgoing webhook integration. use when you need to register an endpoint to receive event notifications from better stack.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
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Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
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Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
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Tool to get a single heartbeat by id. use when you need to fetch details of a specific heartbeat.
Get Heartbeat Availability
Tool to retrieve availability summary for a specific heartbeat. use when you need availability metrics for a heartbeat within an optional date range.
Connect any two apps with Notis in the middle.
Whatsapp and Better stack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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