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Notis

Look up a Best Buy store mentioned on WhatsApp

Keep location research moving when a customer asks about a specific Best Buy store.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Get Store Details

Tool to retrieve detailed information about a specific best buy store. use when you have a valid store id.

Why this helps

A store question can stall while someone searches separately for the location and its details.

  • Retrieve details for a specific known store
  • Keep location questions visible to the team
  • Surface when a store identifier is needed

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Best Buy once in the Notis portal.
  • 2Create an automation and describe how to identify a store and retrieve its details from Best Buy.
  • 3Choose New Message Received as the trigger and choose where run reports go.
  • 4Test with one real message naming a store your team can identify.

Questions about this workflow

Can the workflow find a store from an address alone?

The store detail action requires a valid store ID. If the message does not provide enough information to identify one, instruct Notis to report that a store identifier is needed.

Does this check store inventory?

No. It retrieves store details, not inventory availability.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Bestbuy. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Bestbuy actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Categories

Tool to retrieve best buy product categories. use when you need to list or filter categories in the catalog.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Category Details

Tool to retrieve detailed information about a best buy category by its id. use when you need enriched metadata about a specific category.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Get Product Details by SKU

Tool to retrieve detailed information about a specific product by sku. use after obtaining a valid sku to fetch its attributes.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Get Products

Tool to retrieve products from best buy. use when you need to fetch product listings with optional filters and sorting. example: 'get products for category abcat0101000 sorted by saleprice.dsc.'

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Get Review Details

Tool to retrieve detailed information for a specific review by id. use after confirming the review id.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Get Product Reviews

Tool to retrieve product reviews. use when you need customer feedback with filters or sorting. use after obtaining product skus.

ActionInstant

Get Store Details

Tool to retrieve detailed information about a specific best buy store. use when you have a valid store id.

ActionInstant

Get Best Buy Stores

Tool to retrieve a list of best buy stores. use when you need store listings with optional filters or geo-search after confirming your api key.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Bestbuy, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Bestbuy.