Bring Beamer notification details into an interactive reply flow
If a known notification ID is relevant to a customer selection, retrieve its details for a quick team review.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Get Notification
Tool to retrieve details of a specific notification by its unique notification id. use after obtaining the notification id to fetch its full details.
Why this helps
Notification context can be hard to find when the reference is separated from the customer's selected support topic.
- Retrieve full details for a known Beamer notification.
- Keep the notification reference near the selected customer topic.
- Reduce manual searching for follow-up context.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Beamer once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe in one instruction how to retrieve the relevant Beamer notification using a supplied notification ID.
- 4Pick the WhatsApp Interactive Reply Received trigger and choose where run reports go.
- 5Test with one real interactive reply and a valid notification ID, then review the result.
Questions about this workflow
Can it find a notification without an ID?
The action retrieves a specific notification by its unique ID. Supply that ID in the workflow context when it is not present in the trigger.
Does it mark the notification as read?
No. The Get Notification action retrieves details of one notification. The separate Get Notifications action fetches unread notifications and marks them as read.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Beamer. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Beamer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
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Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
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Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get Notification
Tool to retrieve details of a specific notification by its unique notification id. use after obtaining the notification id to fetch its full details.
Get Notifications
Tool to fetch unread notifications. use after providing user context to retrieve and mark notifications as read.
Get Post Comments
Tool to retrieve comments for a specific post. use after identifying the post id to list its comments.
Connect any two apps with Notis in the middle.
Whatsapp and Beamer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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