Find station details from a WhatsApp question
Turn a station question into a focused BART information lookup, using the abbreviation provided in the message.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get Station Info
Tool to fetch detailed information for a specified bart station. use after you have a station's abbreviation. (e.g., get station info for 'balb')
Why this helps
Looking up station details by hand interrupts the conversation and makes simple questions harder to answer quickly.
- Retrieve detailed information for a specified BART station.
- Use the station abbreviation when it is present in the message.
- Keep a station lookup close to the original question.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Bart once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis in plain language from any channel.
- 3In one instruction, ask Notis to retrieve BART station information when an inbound message includes a station abbreviation.
- 4Pick New Message Received as the trigger and choose where run reports go.
- 5Test with one real message containing a known station abbreviation.
Questions about this workflow
Does the message need a station abbreviation?
Yes. The station information action requires an abbreviation, such as balb. If the message does not provide one, the missing abbreviation must be supplied.
Can this answer general BART service questions too?
This workflow retrieves detailed information for a specified station. Use a separate advisory or schedule workflow for service alerts or train times.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Bart. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Bart actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get BART API Version
Stub action for bart api version retrieval.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BART Available Schedules
Tool to retrieve a list of currently released bart schedules. use when you need schedule versioning info.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Get Route Info
Tool to fetch detailed information about a specific bart route. use when you know the route number (1–12) or need all routes configuration. call after confirming the route id.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Get BART Stations
Stub action for bart stations retrieval.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Get GTFS-RT Trip Updates
Tool to fetch real-time trip updates in gtfs-realtime format. use when you need the latest live trip information as raw protobuf.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Download GTFS Static Schedule Feed
Tool to download the static gtfs feed (google transit.zip). use when needing the latest gtfs schedule data.
Get BART Schedule Arrive
Tool to retrieve schedule information based on a specified arrival time. use when planning trips arriving by a given time.
Get BART Schedule Depart
Tool to get schedule information based on a specified depart time. use when planning trips from an origin to a destination with time constraints after confirming station codes.
Connect any two apps with Notis in the middle.
Whatsapp and Bart, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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