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Check BART advisories after a customer selects an option

A quick reply signals what the customer needs. Check current BART advisories against the trip context before responding.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

Get Service Advisories

Tool to fetch current bart service advisories. use when you need up-to-date system-wide or station-level alerts before presenting or planning transit routes.

Why this helps

A selection can signal a need for help, but checking for service changes still takes a separate manual step.

  • Retrieve current BART service advisories after a customer selection.
  • Use the interactive response to understand the context for an alert check.
  • Cut down on manual alert checking during message follow-up.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Bart once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis in plain language from any channel.
  • 3In one instruction, ask Notis to check current BART advisories after an interactive selection and prepare a concise update for the trip context.
  • 4Pick Interactive Reply Received as the trigger and choose where run reports go.
  • 5Test with one real quick reply or list selection.

Questions about this workflow

Does this send the advisory to the customer?

No. The listed Bart action retrieves advisories. It does not send a WhatsApp message.

What if the selection does not include trip or station context?

Notis can retrieve system-wide advisories, but station-specific relevance requires the station or other context to be provided.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Bart. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Bart actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get BART API Version

Stub action for bart api version retrieval.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get BART Available Schedules

Tool to retrieve a list of currently released bart schedules. use when you need schedule versioning info.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Get Route Info

Tool to fetch detailed information about a specific bart route. use when you know the route number (1–12) or need all routes configuration. call after confirming the route id.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Get BART Stations

Stub action for bart stations retrieval.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Get GTFS-RT Trip Updates

Tool to fetch real-time trip updates in gtfs-realtime format. use when you need the latest live trip information as raw protobuf.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Download GTFS Static Schedule Feed

Tool to download the static gtfs feed (google transit.zip). use when needing the latest gtfs schedule data.

ActionInstant

Get BART Schedule Arrive

Tool to retrieve schedule information based on a specified arrival time. use when planning trips arriving by a given time.

ActionInstant

Get BART Schedule Depart

Tool to get schedule information based on a specified depart time. use when planning trips from an origin to a destination with time constraints after confirming station codes.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Bart, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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