Build a social posting rhythm from customer feedback
Hear what customers ask for in WhatsApp, then turn those themes into a considered Ayrshare posting schedule.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Create Auto Schedule
Tool to create a new auto-post schedule with specified times and optional weekday filters. use when setting up recurring posting plans.
Why this helps
Customer requests pile up in chat, while social content planning happens somewhere else and gets postponed.
- Spot recurring customer questions without rereading every message.
- Use real customer needs to guide future social content.
- Keep a repeatable publishing plan in Ayrshare.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Ayrshare once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3In one instruction, ask Notis to summarize useful content themes from incoming customer messages and create or update an Ayrshare auto-post schedule based on the schedule details you provide.
- 4Choose New Message Received as the trigger and select where run reports should go.
- 5Test with one real incoming message and review the schedule created.
Questions about this workflow
Does each WhatsApp message create a separate schedule?
Tell Notis how to combine messages into useful themes and when to create or update a schedule. The workflow should avoid treating every message as a separate plan.
Can Notis infer posting times from customer messages?
No. Provide the posting times and any weekday preferences in your instruction. Messages can inform themes, but they do not supply schedule settings.
Can I use WhatsApp message status updates for this?
This workflow uses New Message Received. WhatsApp message status updates are delivered by webhook in real time and cannot be polled directly.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Ayrshare. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Ayrshare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Auto Schedule
Tool to create a new auto-post schedule with specified times and optional weekday filters. use when setting up recurring posting plans.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete a previously published Ayrshare post
Tool to delete an ayrshare post. use when you need to remove a published or scheduled post by its ayrshare post id, after confirming the correct id. note: instagram and tiktok published posts cannot be deleted via api; set `mark manual deleted=true` or remove manually.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Get Post History
Tool to retrieve ayrshare post history with metrics. use when you need to fetch and filter past posts by date, status, or record count.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Set Auto Schedule
Tool to set up an auto-post schedule with specified times and optional weekday filters. use when scheduling posts around a recurring pattern.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Ayrshare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Ayrshare.