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Use WhatsApp interactive replies to find language options

A tapped reply can reveal a localization need. Notis can use that selection as a search clue and return matching Google-supported language codes for review.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

Google Languages

Tool to retrieve google-supported languages. use when you need a list of language codes for localization.

Why this helps

Interactive reply choices can hide localization intent in a short response, leaving you to manually identify which language options to check.

  • Keep localization requests tied to the customer's selection
  • Find Google-supported language codes from a phrase
  • Prepare context for a focused follow-up

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Autom once in the Notis portal.
  • 2Create an automation in Automations, then choose New Automation and give it a name.
  • 3Tell Notis to read each interactive reply, use any language or locale clue with Autom Google Languages, and report matching language codes alongside the selected reply.
  • 4Choose the WhatsApp Interactive Reply Received trigger and select where run reports should go.
  • 5Test with one real interactive reply that indicates a language preference.

Questions about this workflow

What kinds of replies start this automation?

It starts when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Does it translate the conversation?

No. Autom Google Languages returns supported language options and codes. Translation is not part of this action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Autom. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Autom actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Google Countries

Tool to list google-supported countries. use when you need to filter or suggest countries based on a search string.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Google Images

Tool to fetch images from google search results. use when you need urls, titles, domains, and metadata for images matching a query.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Google Languages

Tool to retrieve google-supported languages. use when you need a list of language codes for localization.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Google Locations

Tool to retrieve google-supported locations. use when searching for locations by name. returns locations ordered by reach (most populous first).

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Autom, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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