Find Google locations mentioned in WhatsApp inquiries
A customer names a city, neighborhood, or venue. Notis can look up matching Google locations and send you a concise summary to guide your reply.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Google Locations
Tool to retrieve google-supported locations. use when searching for locations by name. returns locations ordered by reach (most populous first).
Why this helps
Manually interpreting place names and searching for the right Google location interrupts customer conversations and slows down replies.
- Reduce manual searching during customer conversations
- Get likely location matches ordered by reach
- Keep a concise run report with the original inquiry
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Autom once in the Notis portal.
- 2Create an automation in Automations, then choose New Automation and give it a name.
- 3Tell Notis to inspect each inbound message for a place request, use Autom Google Locations to find matching locations, and summarize the strongest matches with the message context.
- 4Choose the WhatsApp New Message Received trigger and select where run reports should go.
- 5Test with one real WhatsApp inquiry that includes a place name.
Questions about this workflow
What does this workflow search?
It uses the Autom Google Locations action to look up locations based on a place name found in an inbound WhatsApp message.
Will it send a reply to the customer?
No. The available Autom action returns location results. Notis can summarize them in the run report for you to use in a reply.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Autom. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Autom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Google Languages
Tool to retrieve google-supported languages. use when you need a list of language codes for localization.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Google Locations
Tool to retrieve google-supported locations. use when searching for locations by name. returns locations ordered by reach (most populous first).
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Autom, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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