Use WhatsApp replies to surface relevant prospect insights
When a customer taps a quick reply or list option, Notis can resolve the available identifiers and request ranked insights from Autobound.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Generate Insights
Tool to generate ranked prospect or company insights. Use after resolving identifiers to retrieve the most relevant insights.
Why this helps
A button response may show intent, but finding useful context still means searching across tools by hand.
- Reduce manual prospect research after a reply
- Surface ranked company or prospect insights
- Keep the customer's selected response as workflow context
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Autobound once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Describe the outcome in one instruction: resolve available prospect identifiers from an interactive reply and request ranked insights when identifiers are sufficient.
- 4Pick the WhatsApp Interactive Reply Received trigger and choose where run reports should go.
- 5Test with one real example and check that the identifiers resolve.
Questions about this workflow
What counts as an interactive reply?
A customer tapping a quick-reply button or selecting an option from an interactive list message you sent.
Will insights be generated if the reply has no prospect identifier?
The workflow needs resolved identifiers to retrieve the most relevant insights. Supply missing identifying context when the reply does not provide it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Autobound. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Autobound actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Generate Insights
Tool to generate ranked prospect or company insights. Use after resolving identifiers to retrieve the most relevant insights.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate Personalized Content
Tool to generate hyper-personalized sales content. Use after confirming contact and user details.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Autobound, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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