Get company context for inbound WhatsApp inquiries
Give an inbound sales inquiry useful company context by asking Autobound for ranked insights once the company is identifiable.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Generate Insights
Tool to generate ranked prospect or company insights. Use after resolving identifiers to retrieve the most relevant insights.
Why this helps
You may have a live inquiry but lack the company context needed to decide what to do next.
- Add research context to inbound conversations
- Prioritize follow-up with ranked insights
- Avoid repeated manual company searches
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Autobound once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Describe the outcome in one instruction: resolve the company identifier from relevant inquiries and request ranked company insights.
- 4Pick the WhatsApp New Message Received trigger and choose where run reports should go.
- 5Test with one real example and review the returned insights.
Questions about this workflow
Does every inbound message need to trigger research?
Describe which inquiries are relevant in the automation prompt. Notis runs from the selected event, and the prompt guides its handling.
What if the company cannot be identified?
Autobound's insights action needs identifiers to retrieve relevant results. Supply the missing company context when the message does not identify it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Autobound. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Autobound actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Generate Insights
Tool to generate ranked prospect or company insights. Use after resolving identifiers to retrieve the most relevant insights.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate Personalized Content
Tool to generate hyper-personalized sales content. Use after confirming contact and user details.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Autobound, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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