Add prospect context when WhatsApp message status changes
When WhatsApp reports a message status change through its webhook, Notis can use the event as a cue to request relevant prospect insights.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
Generate Insights
Tool to generate ranked prospect or company insights. Use after resolving identifiers to retrieve the most relevant insights.
Why this helps
Status changes can pass unnoticed, leaving you without context for deciding whether a prospect needs attention.
- Use status updates as a cue for timely research
- Surface ranked context for identifiable prospects
- Reduce manual switching between messaging and prospect research
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Autobound once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Describe the outcome in one instruction: when a relevant status event arrives, resolve prospect identifiers and request ranked insights.
- 4Pick the WhatsApp Message Status Updated trigger and choose where run reports should go.
- 5Test with one real example and review the insights.
Questions about this workflow
How does WhatsApp deliver message status changes?
WhatsApp Cloud API delivers status updates through real-time webhooks. This trigger cannot directly poll the WhatsApp API for status changes.
What happens if prospect identifiers are not available?
Autobound needs resolved identifiers to retrieve relevant insights. Provide missing identifiers when they are not available in the event context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Autobound. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Autobound actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Generate Insights
Tool to generate ranked prospect or company insights. Use after resolving identifiers to retrieve the most relevant insights.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate Personalized Content
Tool to generate hyper-personalized sales content. Use after confirming contact and user details.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Autobound, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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