Find Ascora jobs from WhatsApp update requests
A customer asks what is happening with a job. Notis can retrieve Ascora jobs to help you locate the relevant record before responding.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Get Jobs
Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.
Why this helps
Finding the right job across a busy schedule can slow down a simple customer update.
- Bring job lookup into the customer update flow.
- Spend less time searching manually when a message arrives.
- Use Ascora's returned job data to prepare a response.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Ascora once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3In one instruction, ask Notis to retrieve Ascora jobs for incoming messages that request job updates and summarize relevant results for you.
- 4Pick the WhatsApp New Message Received trigger and choose where run reports should go.
- 5Test with one real update request and review the jobs returned.
Questions about this workflow
Can it guarantee the correct job is found?
Notis can summarize job data returned by Ascora. A message needs enough identifying information, and ambiguous matches should be reviewed.
Does this update a job or reply to the customer?
No. The available action retrieves jobs. You can use the result to prepare your next step.
Will it monitor job status changes?
No. This workflow runs when a new WhatsApp message arrives and retrieves jobs; it does not monitor Ascora changes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Ascora. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Ascora actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Customer
Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Quotation
Tool to create a new quotation. use when submitting a customer quote request via the ascora api.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Delete Customer
Tool to delete a specific customer by id. use after confirming the customer exists.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Get Jobs
Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Ascora, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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