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Bring Apilio text values into WhatsApp request triage

Start with the message that came in. Notis retrieves your current Apilio string variables so you can review relevant text context alongside the request.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Get String Variables

Tool to fetch all string variables. use after authenticating the apilio api.

Why this helps

A request can arrive in WhatsApp while useful operating details are stored elsewhere, leaving you to switch apps and look them up manually.

  • Retrieve current Apilio string variables when a new WhatsApp message arrives.
  • Review the returned values alongside the incoming request in the run report.
  • Reduce app switching when checking text-based operating context.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Apilio once in the Notis portal.
  • 2Create an automation in the portal or tell Notis in plain language to create one.
  • 3Describe that Notis should retrieve Apilio string variables and present the relevant current values for inbound message review.
  • 4Pick the WhatsApp New Message Received trigger and choose where run reports should go.
  • 5Test with one real inbound message and review the report.

Questions about this workflow

Does this automation reply to the WhatsApp sender?

No. The available Apilio action retrieves string variables. It does not send WhatsApp messages.

Can it retrieve one specific string variable?

The listed action retrieves all string variables. Notis can analyze the returned data, but this action does not provide a variable-specific lookup.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Apilio. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Apilio actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Boolean Variables

Tool to fetch all boolean variables. use when you need the full list of boolean variables and their current states.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Conditions

Tool to fetch all evaluatable conditions. use when you need to list available conditions.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Get Logicblocks

Tool to fetch all logicblocks of a user. use after authenticating with apilio api when you need to list available logicblocks.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Get Numeric Variables

Tool to fetch all numeric variables. use after authenticating the apilio api.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Get String Variables

Tool to fetch all string variables. use after authenticating the apilio api.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Apilio, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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