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Capture the page behind mobile feedback

A current page capture can make it easier to understand feedback about a mobile browsing experience.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Capture Website Screenshot (POST)

Tool to capture a screenshot of a website via http post. use when you need to post form data parameters.

Why this helps

Mobile experience reports can be hard to triage when the team has to find and reopen the exact page first.

  • Attach a visual reference to a page experience report.
  • Make it easier to locate the reported destination.
  • Reduce repeated browser setup during triage.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Apiflash once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for mobile page feedback.
  • 3In one instruction, ask Notis to capture the page URL when a WhatsApp message describes a mobile browsing problem.
  • 4Pick the New Message Received trigger, choose where run reports go, and test with one real mobile feedback message containing a URL.

Questions about this workflow

Will this reproduce the exact customer's device?

The listed action captures a website screenshot, but the provided action details do not specify device emulation. Treat the capture as a visual reference, not an exact reproduction of the customer's device.

What if the customer does not include a URL?

The workflow needs a target URL to capture. Ask for the page link in the conversation or use another process to identify it.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Apiflash. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Apiflash actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Batch Capture Screenshots

Tool to capture screenshots for multiple urls in a single request. use when you have a list of pages to snapshot in batch.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Capture Website Screenshot (POST)

Tool to capture a screenshot of a website via http post. use when you need to post form data parameters.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Get Quota Information

Tool to retrieve current api quota usage and limits. use after authentication to monitor usage and reset times.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Get Screenshot Metadata

Tool to retrieve metadata for a previously captured screenshot. use when you need details like file size and dimensions after capture.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Apiflash, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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