Find follow-up cards after a WhatsApp status update
When WhatsApp delivers a message status change, have Notis search Trello for the related follow-up card.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
Trello AI Search Engine
Tool to search trello boards, lists, and cards using ai-driven queries. use when you need to quickly locate relevant trello cards, lists, or boards.
Why this helps
Message status changes can be easy to overlook when follow-up work lives somewhere else.
- Use real-time status updates to prompt a Trello search.
- Find related boards, lists, or cards through an AI-driven query.
- Send the search result to the chosen run-report channel.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Api labz once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to search Trello for a card related to the message status update.
- 4Pick Message Status Updated and choose where run reports go.
- 5Test with one real example delivered through the WhatsApp webhook.
Questions about this workflow
Can this trigger poll WhatsApp for status changes?
No. WhatsApp Cloud API does not provide a native polling endpoint for message status; updates are delivered through webhooks in real time.
Does Trello search guarantee a matching card?
No. The Api labz action searches Trello. A matching card depends on the information available in the query and the boards, lists, and cards.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Api labz. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Api labz actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
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New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Trello AI Search Engine
Tool to search trello boards, lists, and cards using ai-driven queries. use when you need to quickly locate relevant trello cards, lists, or boards.
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Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Api labz, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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