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Anonymize sensitive text in new WhatsApp messages

Keep private details out of review notes. When a new WhatsApp message arrives, ask Notis to anonymize its text with Anonyflow and share the result in your chosen report channel.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

Action

Anonymize Value

Tool to anonymize a string or array of string values. use when you need to conceal sensitive text before storage or transmission. example: `anonymizevalue().execute(anonymizevaluerequest(data=['secret']))` limitations: only supports list of strings, not nested structures.

Why this helps

Copying customer messages into notes or review channels can expose personal details and creates extra cleanup work.

  • Reduce exposure of sensitive text in review workflows.
  • Avoid manually rewriting messages before sharing them.
  • Keep run reports and anonymized results in one chosen channel.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Anonyflow once in the Notis portal.
  • 2Create an automation in the portal or tell Notis its name and goal in plain language.
  • 3In one instruction, ask Notis to anonymize the inbound message text with Anonyflow and share the anonymized result.
  • 4Choose New Message Received as the trigger and select where run reports go.
  • 5Test with one real example and confirm the anonymized result is useful.

Questions about this workflow

Does this automation anonymize the whole WhatsApp message object?

Anonyflow's Anonymize Value action supports a list of strings, not nested structures. Ask Notis to use the message text as a string.

Can it run for media, location, or contact messages?

The trigger can receive text, media, location, or contact messages. The anonymization action accepts strings, so use it for available text content and do not assume it can process nested media or contact data.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Anonyflow. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Anonyflow actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Anonymize Value

Tool to anonymize a string or array of string values. use when you need to conceal sensitive text before storage or transmission. example: `anonymizevalue().execute(anonymizevaluerequest(data=['secret']))` limitations: only supports list of strings, not nested structures.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Deanonymize Packet

Tool to deanonymize a json data packet using your private key. use after receiving an anonymized packet to recover specific fields.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Deanonymize Value

Tool to deanonymize one or more anonymized string values. use when you need to recover the original plaintext values after encryption-based anonymization. example: `deanonymizevalue().execute(deanonymizevaluerequest(data=["<anonymized string>"]))`

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Test Connection

Tool to test the connection to the anonyflow api. use when verifying that the anonyflow service is reachable and operational before performing anonymization tasks. example: `testconnection().execute(testconnectionrequest())`

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Anonyflow, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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