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Track template review status in Algolia

Keep template review changes visible in your existing Algolia record when WhatsApp reports an approval, rejection, or flag.

Trigger

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

Action

Partial Update Objects

Tool to partially update multiple records in the specified index. use when you need to change only selected fields of many objects without replacing entire records. use after confirming objectids and desired updates.

Why this helps

Template review changes can be missed when the status lives in WhatsApp but your team checks a separate record.

  • Keep template review status with an existing template record.
  • See review changes without manually checking the WhatsApp Business Account.
  • Update selected status information without replacing other record data.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Algolia once in the Notis portal.
  • 2Create an automation in the portal or tell Notis to create one from any channel.
  • 3Describe the outcome in one instruction, naming the existing template record identifier and status field to update.
  • 4Pick the WhatsApp Message Template Status Update trigger and choose where run reports go.
  • 5Test with one real template status event and a matching Algolia record.

Questions about this workflow

Which template changes can start this workflow?

It runs when WhatsApp reports a review status change, such as approved, rejected, or flagged.

Does it create template records?

No. Partial Update Objects updates an existing record. The template identifier and desired status field must be available.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Algolia. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Algolia actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add AB Test

Tool to create an ab test comparing search performance between two variants. use to test different index configurations or search parameters and measure impact on click-through and conversion rates.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Browse Algolia Index

Tool to retrieve all records from an index. use when you need to export or iterate through an entire index dataset.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Clear Objects

Tool to clear records of an index without affecting settings. use when you need to completely wipe all objects (e.g., after a bulk reindex) while preserving index configuration.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Clear Rules

Tool to delete all rules in an index. use when you need to wipe all rules before re-creating them. use after confirming no critical rules require retention.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Clicked Object IDs

Tool to send a click event to algolia to capture clicked items. use immediately after a user click outside of search contexts to report click events.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Clicked Object IDs After Search

Tool to send a click event after a search response. use when you want to report which items a user clicked in search results.

ActionInstant

Converted Object IDs

Tool to send a conversion event for items outside of search context. use when tracking conversions on category pages or external flows unrelated to algolia search.

ActionInstant

Copy Index

Tool to copy the specified index to a new index. use when you need to duplicate an existing index including records, settings, synonyms, and rules after confirming source and destination names.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Algolia, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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