Keep message status records up to date
When WhatsApp reports a message status change, update the corresponding existing record in Algolia with the new status.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
Partial Update Objects
Tool to partially update multiple records in the specified index. use when you need to change only selected fields of many objects without replacing entire records. use after confirming objectids and desired updates.
Why this helps
Delivery and read status can be hard to track when message records and operational views are separate.
- Keep status changes alongside an existing message record.
- Reduce manual status checks for tracked messages.
- Use WhatsApp's real-time status webhook event to update the record.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Algolia once in the Notis portal.
- 2Create an automation in the portal or tell Notis to create one from any channel.
- 3Describe the outcome in one instruction, naming the existing message record identifier and status field to update.
- 4Pick the WhatsApp Message Status Updated trigger and choose where run reports go.
- 5Test with one real status update and a matching existing Algolia record.
Questions about this workflow
Does this trigger poll WhatsApp for status changes?
No. WhatsApp Cloud API does not provide a native polling endpoint for message status. The trigger receives real-time webhook updates.
Can this workflow create the message record?
No. Partial Update Objects updates an existing record. The record identifier and desired status field must be available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Algolia. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Algolia actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
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Connect any two apps with Notis in the middle.
Whatsapp and Algolia, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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