Verify Algodocs identity for a WhatsApp support request
Give your team a quick account identity check when an Algodocs access question comes in through a WhatsApp support handoff.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Current User
Tool to retrieve current user information. Use after authenticating with your API key to verify identity.
Why this helps
Account access questions can stall support while someone manually checks which Algodocs identity is connected.
- Verify which Algodocs user the connected API key represents
- Add account context to a support handoff
- Help troubleshoot account access questions
Setup
Build it in a few focused steps.
- 1Connect Algodocs once in the Notis portal and configure your WhatsApp support system to send the handoff to a Notis webhook.
- 2Create an automation and give it a name and prompt.
- 3Tell Notis to retrieve the current Algodocs user information and summarize the identity for the support request.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real support handoff.
Questions about this workflow
Does the webhook receive WhatsApp messages directly?
The webhook starts when an HTTP request reaches Notis. Configure your support system to send the handoff request there.
What does the Algodocs action verify?
It retrieves the current user information using the connected API key so you can confirm which Algodocs identity is in use.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Algodocs. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Algodocs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Current User
Tool to retrieve current user information. Use after authenticating with your API key to verify identity.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List document data extractors
Tool to list document data extractors. Use when you need identifiers and names of all extractors in your AlgoDocs account.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
List folders
Tool to list folders. Use when you need to retrieve all folder IDs and their hierarchy. Must be called after obtaining an API key.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Algodocs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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