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Notis

Check voice options after an interactive reply

Let a customer's language choice prompt a focused Aivoov voice availability check, with the result captured in a Notis run report.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

Action

List Voices

Tool to retrieve a list of available voices. use to filter voices by language after confirming api key is valid.

Why this helps

A language selection can be easy to lose when you need to look up voice choices in another app.

  • Use the selected reply to determine which language's voices to look up.
  • See matching available voices in the run report.
  • Keep the follow-up tied to the customer's reply event.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Aivoov once in the Notis portal.
  • 2Create an automation and describe: interpret the selected interactive reply as a language choice, retrieve Aivoov voices for that language, and summarize the result.
  • 3Choose Interactive Reply Received as the trigger and select where run reports should go.
  • 4Test with one real interactive reply that represents a language.

Questions about this workflow

Does this send voice options back to the customer?

No. The listed action retrieves voices; the workflow summarizes the result in its run report.

What if the reply cannot be matched to a language?

Have the prompt report that the reply did not identify a language clearly enough to check.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Aivoov. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Aivoov actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

List Voices

Tool to retrieve a list of available voices. use to filter voices by language after confirming api key is valid.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Connect any two apps with Notis in the middle.

Whatsapp and Aivoov, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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